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IT Helpdesk Technician (Level 2)
Own ticket queues, onboard users, and resolve Windows/Mac, M365, networking, printers, and EDR alerts.
Build your career with a team that ships secure, reliable IT for real businesses. We offer mentorship, certifications, and flexible remote/hybrid roles.
Helpdesk • Network • Cybersecurity • Cloud • Field Services
Search by location, department, or keyword. We hire continuously and review every application.
Own ticket queues, onboard users, and resolve Windows/Mac, M365, networking, printers, and EDR alerts.
Deploy and manage Fortinet/SonicWall, VLANs, SD-WAN, site-to-site VPNs, and secure Wi-Fi for SMB clients.
Triaging alerts, improving detections, phishing response, and compliance tasks (HIPAA/PCI).
We invest in people. Expect a clear ladder, honest feedback, and time to learn.
Competitive salary, 401(k), health, dental, and PTO.
Budget for CompTIA, Microsoft, Fortinet, SonicWall exams.
From Helpdesk → Engineer → Architect/Lead via milestones.
Email your résumé (PDF) and a short note about the role you want.
Yes. Many roles are hybrid or fully remote (US-based) depending on the project.
We reimburse approved exam fees and provide learning time for targeted certs.
Screen → Technical chat → Practical task → Team interview → Offer.
We review every application and respond quickly. Your next step starts here.
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